1. What is LearningOS?

LearningOS is an all-in-one content and learning management platform that comes with a learner portal accessible on mobile. Our platform can power your entire learning operations.

2. Does LearningOS let me create and assign homework and prework?

Yes. Teams can create pre-work, classwork, and homework on the Admin Portal, then assign them to learners.

3. How can LearningOS help me to market my company?

LearningOS provides white-labeling and custom branding on the desktop and mobile app.

4. Is there a limit to how many users I can enroll?

There’s no limit. We currently handle over 50,000 users.

5. How can LearningOS help with administration?

LearningOS is a centralized platform that manages students, teachers, and admin. It streamlines all communication, scheduling of classes, attendance, and assessment data.

6. Does LearningOS offer gamification features?

Yes. You can incorporate games, quizzes and interactive elements into your courseware. LearningOS also allows customizing reward currency and award coins for class completion.

7. How is LearningOS different from other platforms?

Our platform is an All-in-One Solution. It combines a learning management system (LMS), content management system (CMS), admin and learner portals, and content authoring tools all on one platform.

8. How can LearningOS help to reduce costs?

LearningOS saves costs by automating scheduling, booking, and content management tasks, while also providing in-house content authoring tools that reduce content expenses.

9. What languages are supported on LearningOS?

LearningOS currently supports English and Vietnamese. If your organization has specific languagge requirements, we can work to cater to your needs.

10. Are there separate apps for parents and students?

No, parents and students use the same app with a Netflix-style profile selection. However, the Parent Profile is passcode protected.

Powering Customer Success

Overcoming Hurdles

Difficultly accelerating value, scaling support, and turning knowledge into action?

Slow Time To Value

Customers often struggle to realize the full potential of your product quickly, leading to dissatisfaction and churn.

Scaling Customer Support

As your customer base grows, providing personalized support becomes increasingly difficult and costly.

Lack of Practical Skills

Traditional e-Learning fails to effectively help customers develop practical skills to better handle your product.

Enterprise LMS

A Solution Customer will Love

A hybrid platform designed to connect efficiently with your clients.

In-person and Online TrainingPower hands-on product sessions and enhance customer satisfaction and understanding through live expert-led sessions..

On-Demand eLearningIncrease customer satisfaction with 24/7 access to interactive eLearning.

Assessment and CertificationEncourage a deeper product knowledge with automatically graded assessments and certificates.

Clear AnalyticsGet clear overviews of customer engagement analytics to see which features are being adopted.

Mock-up of individual class management including class name, ID, instructor name, and virtual classroom link.

Integrated Learning Approach

We offer a blend of instructor-led training, self-paced modules, and interactive product guides.

Comprehensive student management: Personal details, class credits, and credit transaction history.

Comprehensive Hybrid Learning

LearningOS combines eLearning with hands-on practice through virtual product simulations and real-world activities.

Calendar view of instructor availability on the admin portal. Set days, times, and assign teachers.

Customizable Training

Team up with our experienced instructional designers to create bespoke product training built from the ground up.

Overview of custom notification fields with bell icon to represent scheduled class reminders.

Practical Application Focus

Fun task-based learning with action-oriented challenges mirroring authentic product experiences.

Reinforced Knowledge

Spaced repetition, micro-learning segments, and repeated skill-building exercises for lasting impact.

Dynamic Content

Showcase Your Product

Build interactive resources that inspire.

Simplify Technical ConceptsCreate micro-learning modules that simplify technical aspects of your product.

Interactive GuidesDesign engaging user manuals, step-by-step instructional guides, and virtual 360 tours.

Showcase VersatilityDemonstrate different use cases for your product.

Keep Everything Up-To-DateEffortlessly edit modules to ensure customers have the most up-to-date information

A Winning Service and Software

Transforming Customer Success

Why next-level customer education matters.

More Than Learning We enable customers to practice and repeat tasks, effectively turning product knowledge into capabilities that improve user experience and increase retention.

Better Customer PerformanceEffective training leads to more proficient users, helping more customers achieve their goals with your product, improving satisfaction, and reducing churn.

More Tangible ResultsWe help Customer Success teams bridge the gap between training and product adoption, ensuring effort leads to real results.

More Scalable and Cost-EffectiveOur hybrid training solution scales easily with your customer base and is far more cost-effective than traditional support methods.

FAQ

Common Questions About Implementing a Customer Education Program

What tangible ROI can we expect from investing in a customer education program?

Based on research, 90% of companies have seen a positive return on investment from customer education initiatives. A well-implemented customer education program can yield significant ROI, with some companies seeing returns of 400% or more, through increased sales, reduced support costs, and improved customer retention.

What features should we look for in an enterprise LMS to support large-scale customer education initiatives?

LearningOS offers features for customer onboarding, product adoption, and ongoing education, including customizable learning paths, interactive content creation tools, and progress tracking. Supporting various content types and self-paced learning, the platform enables businesses to scale training efforts, reduce support costs, improve product adoption, and enhance customer satisfaction and retention through automated processes and insightful analytics.

Can it reduce the workload on our customer support team and improve overall customer satisfaction?

LearningOS empowers customers to solve issues independently. This not only decreases support tickets but also improves customer satisfaction by providing immediate solutions and creating a deeper understanding of your product.

What are the best practices for measuring the effectiveness of our customer education program?

Focus on key metrics such as product adoption rates, customer retention, support ticket volume, and customer satisfaction scores. Use LearningOS to collect and analyze user feedback, track course completion rates, and monitor how educated customers perform compared to those who haven't participated in the program.

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